Upon receiving your order, we will send out your Ashes Collection Pack within one business day. This will be delivered by Royal Mail and will conveniently arrive through your door without needing a signature.
Upon receipt of the ashes in our studio, the creation of your bespoke piece will commence. We estimate around 21 days for this crafting and dispatch process. Please note, due to the natural factors influencing our Ashes Keepsake process, such as temperature affecting drying time, we can't expedite or guarantee earlier delivery. Our commitment to never compromising on quality ensures each piece receives the time and attention it deserves to be perfect.
The completed order will be dispatched using a Royal Mail Tracked service. After we send out your order, it usually takes around 2-3 days for it to arrive at your doorstep.
Please be aware that certain postal codes may necessitate additional delivery time. You can view more details here >
We kindly inform you that we limit our Ashes Jewellery delivery to the UK and Ireland only. For orders originating from the Republic of Ireland, the arrangement and payment for postage to send the ashes to us will need to be handled by you. More details >