Hand on Heart Jewellery Studio Penrith Cumbria

ABOUT US

We're experts at what we do

For over 11 years we've been creating jewellery using processes and techniques that are totally unique to us. We don't sell on any other website or through third parties so you can be sure that by ordering through us you're guaranteed a Hand on Heart original. Our easy ordering system makes it easy for anyone to take prints in their own home and have their jewellery delivered to their front door.

Our Studio

Surrounded by rolling hills on the fringe of the Lake District lies the Hand on Heart Studio. Positioned in a peaceful courtyard with cobbled paths and an orchard dotted with picnic benches, you really couldn't ask for a more beautiful place to work. Every single piece of Jewellery is made here, carefully checked and wrapped to create that perfect moment when you see your jewellery for the first time (we believe in love at first sight).


Our Team

Once you step through the door of the tranquil surroundings, the Hand on Heart Studio is a hive of talented people who make Hand on Heart so special. Our process is so unique and our standards are so high that working for Hand on Heart takes that special someone. All of our specialist designers have to work unconditionally hard to learn our process with the average time to becoming fully qualified being 3 years. Alongside the design team, we also have a wonderful team of customer service advisors who make delivering customer happiness their highest priority. 

Our Customers

Over the years, we've had the privilege of getting to know our customers pretty well. We love hearing the story behind the Jewellery we create and are all too aware that although many pieces are created to celebrate the happiest times in life, often our pieces are being created as remembrance jewellery to help a bereaved family. We don't take this responsibility lightly and truly understand how important it is to deliver the very best we can each and every time. If contacting us, please be assured that our team are extremely understanding of your circumstances and will do everything they can to help. 

In our Customers words

I just wanted to say a massive thank you for the piece that was made as a gift for me. My 17 year old dog recently passed and I have had her half of my life. She has been there by my side through every hard decisions, happy memory and through lifes battles. She was my soul dog, always on hand to cheer me up. I now have her paw print on a keyring that I will carry with me everywhere and treasure forever. Special thanks to Abi who was my designer, I couldn't imagine a more perfect momento!

Customer. Oct 2020

When you lose a child, your world is immediately turned upside down. My beautiful angel baby was born sleeping and at 17+ weeks, it wasn’t the easiest trying to get her hand and foot prints. One of my friends recommended I use HoH. When I first contacted the team at HoH I wasn’t sure they could capture the prints as best for me, but I was so wrong. The team are incredible. As soon as I sent an enquiry with my prints attached just to check whether they could be used, Ellie (customer service coordinator) quickly got back to me and confirmed they could and that I don’t even need to go back to the website to upload the prints as they could use what I’ve sent via email. This was so helpful to me as it meant I didn’t have to do any more work concerning my order. My designer, Suzie, captured my baby’s prints perfectly and the final product looks amazing, I couldn’t be happier. I have something to cherish for a very long time thanks to the Team at HoH. Highly recommended

Customer. Oct 2020

the process

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