UK Delivery Information

UK Delivery

Delivery Costs & Timeframes
When placing your order, the current processing time will be prominently indicated on the product page. The delivery costs, determined by the product design, potential express service, and delivery destination, will be calculated and displayed during the checkout process.

Printing Kits & Collection Kits
If you choose to have a complimentary Magic Printing Kit sent to you along with your order, it will be dispatched within one business day. Please allow up to five business days for its delivery. If there's an expedited service available, it will be displayed as an option during your checkout process.

All orders for jewellery that we incorporate ashes or hair into the piece on your behalf are provided with a collection kit. This will be dispatched within one business day and we ask that you allow up to five business days for its delivery. Full instructions on how to supply ashes or hair is provided within this kit.

Next Day Services
We offer Next Day Delivery for a select assortment of Jewellery, Printing Kits, and Vouchers. To take advantage of this service, select it at checkout before 1pm (Monday - Friday) and your order will be delivered the very next working day. Kindly note, this expedited service is unavailable during the Christmas holiday period.

Express & Next Day Orders
For any orders placed with our express service, we use a Special Delivery service provided by Royal Mail. They aim to deliver these parcels by 1pm the next working day. However, please be aware that there are certain exceptions to this rule:

  • Delivery by 5.30pm the next working day in the following postcode areas: AB30 - 39, AB41 - 45, AB51 - 56, HS1, HS3 - 9, IV21 - 28, IV40 - 49, IV51 - 56, KA27 - 28, KW1 - 3, KW5 - 16, PA20 (0&9), PA28 - 38, PA41 - 49, PA76 - 77, PH15, PH17 - 26, PH31 - 40, PH49 - 50, ZE1
  • Delivery within two working days by 5.30pm to the following postcodes areas: HS2, PA60 - 75, PA78, ZE2 - 3
  • Delivery within three working days by 5.30pm to the following postcode areas: KW16 - 17, PH30, PH41 - 44

To maintain the element of surprise, all our packaging is unmarked and discreet, ensuring no secrets are revealed prematurely.