North Star Cremation Ashes Necklace

Once your order is placed, we'll dispatch an ashes collection pack to you via Royal Mail, specifically labelled with your unique order reference. This pack includes a measuring spoon for you to gently place a small quantity of cremation ashes into the provided special bag. The pack comes with return postage so you can return it free of charge. Rest assured, all packs are thoroughly labelled for precise order matching, and we return any leftover ashes with your completed piece. We'll maintain regular updates throughout this entire process.

Please note, that since each piece of jewellery is handcrafted, minor colour variations may be present in your distinct keepsake, and it may not exactly match the images displayed. These subtle differences are a result of the natural materials and artisanal process we use, underscoring the truly unique nature of each piece.

This design comes with a lifetime no-fade guarantee on all engraving and a 12-month guarantee against any manufacturing defect. This means that in the unlikely event your memorial keepsake experiences a manufacturing defect, we will correct this free of charge.

Please be aware that this guarantee is subject to conditions, you can find out more about caring for your ashes jewellery here.

Included with each order are comprehensive instructions to ensure your jewellery's longevity. Key recommendations include removing your jewellery when bathing, exercising, or cleaning and avoiding prolonged exposure to sunlight or UV rays. We advise against using cleaning solutions and direct contact with perfumes, lotions, and chemicals. For storage, keep your piece in its original box, separately from other items, in a cool and dry place. Regular inspection of all fittings is also advised to maintain durability. More details > 

What quantity of Cremation Ash is necessary for each piece?
We only require a minimal amount of ashes. With the Ashes Kit we send you, you'll receive a measuring spoon to gather the ashes. In most cases, one teaspoonful of ashes is enough to craft up to six pieces.

What happens to any unused Cremation Ashes?
Any unused Cremation Ashes will be returned to you with your order. 

Can I use the Cremation Ashes from two people in the same design? 
Customers often request us to incorporate ashes from multiple individuals into a single piece, and this is certainly feasible. While some customers are comfortable with blending the ashes in one collection bag, others prefer separate containment. If you're in the latter group, we can provide two distinct bags for the ashes. Please make sure to let us know along with your order number after you place the order, and we'll arrange this for you.

Will I be able to see the Ashes in the Jewellery?
Starting in early 2023, we began the practice of positioning all cremation ashes at the base of each piece, whenever feasible. Given that cremation ashes can greatly differ in terms of texture and hue, this led to diverse end results. By embedding the ashes at the piece's bottom, we have been able to create a visually more attractive final product.

View our Ashes Help Centre >