- Reviews
- Questions
Thank you for submitting a review!
Your input is very much appreciated. Share it with your friends so they can enjoy it too!
tree of life.
overall experience good and the urn itself is very attractive and sits nicely. However, I had to change the chain as I couldn't fasten it as the links were too small. There needs to be a larger link at the end of the chain
Lovely item
Well packaged, lovely item and seller, did make me tear up once received
Hand on Heart Jewellery
Thank you so much for your kind words! We're delighted to hear that your item arrived safely and that you're happy with it - Team HoH x
Family Tree Ashes Urn Locket Necklace
Very pretty pendant. A good size, can fit a decent amount of ashes in and easy to fasten the urn inside the cage. Has the option of 26inch chain as standard which is longer than other companies allow for free.
Lovely urn necklace
The necklace is lovely however the clasp on chain seems far to tiny, you definitely need help with it
Hand on Heart Jewellery
Thank you for your feedback. We're glad to hear that you find the necklace lovely. We're so pleased we could create this for you. We understand your concern about the clasp size. Your comments shall be passed to our design team and we'll certainly take this into consideration for future improvements - Team HoH x
Okay
Nice packaging necklace was not what I expected the ball shape was a lot bigger than hoped. Seemed expensive for the quality.
Hand on Heart Jewellery
We really appreciate you letting us know your feedback. Here at Hand on Heart, we aim to provide our customers with the highest quality products and service and we're very sorry to hear you're disappointed with your piece. To avoid any disappointment or confusion we do include all product measurements and dimensions on the product page but we are sorry if this was missed at the time of ordering. If you would like to discuss any issues with your jewellery further, please do not hesitate to contact us on studio@handonheartjewellery.co.uk and our customer service team will be more than happy to help - Team HoH x