REQUEST AN ASHES COLLECTION KIT

We understand that choosing the perfect piece of memorial jewellery takes time, which is why we offer a Free Ashes Collection Kit, so you can prepare at your own pace.

Each kit includes everything needed to safely collect and store a small amount of ashes. You also have the option to add a free ring sizer to help you with finding the perfect fit.

Then, whenever you're ready, you can simply place an order for your chosen item of jewellery on our website and use the prepaid returns envelope included with your free kit to supply the ashes for your order.

Please note, if you are ready to order jewellery, you can do so without requesting this free kit - we will supply a collection kit once your jewellery order is placed

THANK YOU FOR REQUESTING YOUR FREE COLLECTION KIT

Your request will be now processed by our customer service team and we will aim to have your kit dispatched to you within the next 3 working days.

Please do not hesitate to contact us on studio@handonheartjewellery.co.uk if you have any questions regarding using the collection kit, or placing an order for an item of jewellery.

We just need a few contact details to process your kit.

We’re only able to ship within the United Kingdom, excluding Northern Ireland and the Channel Islands. 

We ask that your ring size is confirmed when placing an order for any of our ring designs. If you're unsure of your size, you can include a free ring sizer with your kit to measure accurately at home.

We'll use your details to send your kit and communicate with you about your delivery, if needed. You won't receive any marketing emails unless you tick the box below.

You can unsubscribe at any time.

If you do not require an ashes collection kit, but would still like some inspiration, you can request a free brochure here

You can also order a free Ring Sizer from our website here

We kindly ask that you do not return this collection kit until you have placed an order for a jewellery item and added your order number to the tin, as we are not able to accept returns without the following steps having been completed;

  • You have placed an order for your chosen item/s of jewellery on our website
  • You have received a confirmation email for your order
  • Your unique order number, from this email, has been clearly added to your collection tin
  • The ashes or hair are safely enclosed in the tin
  • The tin has been placed into the velvet pouch and secured within the return envelope

 Any unused ashes or hair will be respectfully returned with your finished jewellery.