Everything you need to know about Memorial Ashes and Hair Jewellery

We hold our Memorial Ashes Jewellery range very close to our hearts here at Hand on Heart Jewellery and we appreciate how special and unique these designs are. We also understand that choosing to part with your loved ones ashes can be a tough decision and so we have put together some of the most common questions we are asked about our range of memorial jewellery to help put your mind at ease when it comes to ordering with us.

How are ashes turned into Jewellery?

To create Cremation Ashes Jewellery, you will need to supply a small token of the Cremation Ashes which you wish to use. This can be done easily using the Ashes Collection Kit which we will provide you with once you have placed your jewellery order. Using the measuring spoon supplied in the kit, carefully put the Ashes into the special bag, seal, and return the kit free of charge. Once we receive the Cremation Ash, your jewellery creation process can begin.

How is your Cremation Ashes Jewellery made and how is it different to other companies?

You may notice that Hand on Heart Cremation Ash Jewellery has a unique appearance which is unlike other Ashes Jewellery. When designing our ranges, we specifically wanted to create a beautiful 3D illusion of the ashes floating in the jewellery rather than a flat appearance. We create this unique style by very carefully layering tiny pieces of Cremation Ashes between layers of liquid resin. The process requires a very steady hand, an eye for detail and unlimited care and attention. We use an extremely hard wearing resin in our Ashes Jewellery which does take a little longer (up to 7 days) to cure, but the reward is a much superior quality than can be achieved with quicker resins. All of our pieces are made to last a lifetime and therefore come with a lifetime guarantee.

How much ash is needed to make a piece of jewellery?

When we send you your Ashes Kit, we will ask you to use the supplied spoon to carefully measure out the Ashes. We do only require a small amount of cremation ash and advise that one full teaspoon of Ashes is plenty to make up to 6 pieces of jewellery.

How much does Ashes Jewellery cost?

Cremation Ashes Jewellery requires a lot of individual time and attention to make perfectly and this is reflected in its price. Our pricing starts at £150 which includes all delivery costs and a lifetime guarantee, you can browse our full range on our website here.

Can you use hair instead of cremation ash?

Hair or fur can be used in place of Cremation Ashes in some of our pieces. Please contact us if you would like to use hair instead of Ashes so we can advise further. Alternatively, we have a range designed specifically for hair which you can view here. The process is very similar and instead of providing Cremation Ashes in the Collection Pack we send you, you just need to pop the hair in there instead

Memorial Hair Jewellery

Can you use pet ashes to create the jewellery?

Pet Cremation Jewellery is extremely popular and is a beautiful way to keep your beloved pet with you forever. Our specialist Designers will very carefully layer the Cremation Ash in your chosen design which includes necklaces, charms, rings and cufflinks

What is the turnaround time for this range?

All of our Memorial Ashes Resin Jewellery and Keepsakes are created by hand in our studio and as such, does take a little while to create from start to finish. We ask that you allow up to 21 days for your piece to be created from the day on which your ashes are received into our studio, we will pop you an email to let you know as soon as they have arrived.

Can I use the ashes of two people in one piece of jewellery?

Memorial Ashes Jewellery is the perfect way to preserve a beautiful bond and as such, we can certainly use two sets of ashes in one piece of jewellery. When returning the ashes to our studio you can either pop both sets of ashes into the same pouch or if you would like to be supplied with two different pouches, just send us an email once your order has been placed and we will organise this for you.

We do have some designs which have been design specifically to hold the ashes of two people or pets, such as our Double Heart Necklace or the lovely Womens Adjustable Ring.

Memorial Cremation Ashes Jewellery

Can I wear my Memorial Ashes Jewellery every day?

You certainly can, our Memorial Ashes Jewellery is created to love for a lifetime and is recommended for every day as long as it is cared for as per our instructions, you can find out more about caring for your jewellery here.

I don’t want to part with the ashes, can you make anything for me?

We completely understand why you may not feel comfortable parting with your loved ones ashes, it is a huge decision. We are able to create a wide range of jewellery to remember your loved one without you having to send any ashes to us so you can still have your perfect piece.

We have a stunning collection of Memorial Handwriting Jewellery which is created using a photo of a special piece of handwriting. We also have a range of Self-Fill Memorial Ashes Jewellery which means you can put some ashes into the jewellery at home, we provide everything needed to do so.

Does your Memorial Ashes Jewellery come with a guarantee?

Our Memorial Ashes Jewellery comes with a lifetime guarantee, in the rare event that you are having issues with your piece, please do contact our friendly customer service team at studio@handonheartjewellery.co.uk and we will be happy to help.

Can I have two different colours in one piece?

This is something we have been able to do in the past, depending on the size and style of your chosen piece of jewellery. If you would like to contact our customer service team, they will be able to advise further.

We do have some designs which have been design specifically to hold the ashes of two people or pets using two different colours, such as our Double Heart Necklace or the lovely Womens Adjustable Ring.

Memorial Ashes Urn Handwriting Jewellery

How do I look after my ashes jewellery?

As with any Sterling Silver jewellery, we would recommend keeping your piece dry and away from any chemicals to avoid tarnish at bay. You can find out more about caring for your jewellery in our blog here

How do I send the ashes to you?

Once you have placed your order we will send you a kit which can be used to safely collect and return the ashes or hair to our studio. This kit includes a free returns envelope but if you would prefer to upgrade this for faster postage or added peace of mind, you are welcome to do so. We will let you know as soon as this has arrived with us.

Will I get any ashes or hair back?

We do only require a small amount of ashes or hair to create your jewellery and we will be sure to return any unused ashes or hair along with your jewellery.

Can you engrave on the reverse of my jewellery?

We are able to engrave a special name, date or message onto the reverse of a number of pieces from our Memorial Jewellery Range, we can even include a handwritten message on some designs to make them extra special. You will see this option available on specific products when placing your order.

How do I know my ashes are safe?

Here at Hand on Heart Jewellery, customer satisfaction is of the utmost importance and we take every precaution to ensure that your ashes, hair and jewellery are completely safe. Each order is handled individually and stored securely between creation stages, making sure that there is no room for errors or mix ups. We will also keep you updated each step of the way and are always on hand to answer any questions you may have.

We do hope this helps to answer any queries you may have about our stunning range of Memorial Ashes of Hair jewellery but please do not hesitate to get in touch with our friendly team on studio@handonheart.co.uk if you have any questions at all, where we will be more than happy to help.