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Our friend loved it
Easy to order and delivered quickly, presented lovely as bought a gift voucher in the box for a present
Hand on Heart Jewellery
Thank you for sharing your experience! We're glad to hear that ordering was easy and that your purchase was delivered quickly. Gift vouchers are a thoughtful way to let someone choose their own special piece, and we're pleased to know it was presented nicely. If you or the recipient ever decide to use the voucher or have any questions in the future, please feel free to reach out. We're here to help and make the experience as special as possible! - Team HoH x

Our friend loved it
Easy to order and delivered quickly, presented lovely as bought a gift voucher in the box for a present
Hand on Heart Jewellery
Thank you for sharing your experience! We're glad to hear that ordering was easy and that your purchase was delivered quickly. Gift vouchers are a thoughtful way to let someone choose their own special piece, and we're pleased to know it was presented nicely. If you or the recipient ever decide to use the voucher or have any questions in the future, please feel free to reach out. We're here to help and make the experience as special as possible! - Team HoH x

Amazing
Absolutely stunning! My friends absolutely love them
Hand on Heart Jewellery
Aww, thank you so much for this wonderful feedback. We're so pleased to hear your friends adore their pieces - Team HoH x

Gift voucher
I was really impressed with the service from Hand on Heart. Purchasing a gift voucher was quick and easy, and it arrived sooner than I thought in lovely packaging.
Hand on Heart Jewellery
Aww, we're so pleased you're happy with your voucher and the packaging it's sent in. We really appreciate your kind words - Team HoH x

Okay
I ordered a gift voucher and paid extra for the gift box. It arrived in pretty poor condition but i spoke to customer service who were amazing and so easy to deal with and they sent out another one straight away for me. The second one came which was in better condition but there was still some slight damage. The boxes are not packaged well for delivery as the first one literally arrived in a bag with no protection and second one sent only had a thin card sleeve around it in the bag. Maybe if they had some bubble wrap or something around them they would arrive in a better condition. Purchasing a voucher means it’s being given to someone as a gift so I feel the gift box should be in perfect condition especially when you pay extra for it. The voucher inside was nice enough. 4* given due to fantastic customer service.
Hand on Heart Jewellery
Thank you for your feedback, we are so sorry to hear that your gift pack did not arrive in perfect condition and will certainly pass your comments onto our dispatching team to be looked into further. We are delighted to hear how pleased you were with the customer service we were able to offer but would like to offer our sincere apologies for any inconvenience caused by this. Team HoH x