I received my necklace last week and had wrapped it up for my daughter. She just opened it yesterday as I gifted it to her for a bday present which was already late as didn’t arrive in time. Further to our surprise the necklace has arrived damaged as the hook doesn’t close for the chain to be worn. Absolutely annoyed with this and requesting for you to look into this ASAP as to what will be done. This was a gift which should’ve arrived a while back and on top of this we are left with a necklace that can’t even be worn. Waiting for a prompt resolution
Bought as a gift and it's lovely. Changed my mind about something and the team altered my order with no problem. Excellent service.
It was an absolute pleasure creating your unique keepsake for you and we are so pleased to hear how delighted you are with your special HoH piece and our service. Team HoH x
Overall the experience was definitely one I will remember. From the start to how the gift was packaged was just a lovely little touch for the finishing journey. Will be purchasing more love the length of the necklace also it’s perfect
We are so pleased to hear how happy you are with your necklace and will look forward to working with you again in the future! Team HoH x
From browsing to purchasing and receiving my goods the whole experience was effortless. I purchased two heart necklaces engraved using my own handwriting. Communication was excellent and the craftsmanship superb. The packaging and delivery was of a very high standard with the whole shopping experience an absolute pleasure. I would ‘hand on heart’ recommend this company and will most certainly uses again. Go on have a browse and make a purchase, you won’t be disappointed. Regards very happy customer!
Thank you so much for this wonderful review, the best possible feedback we can receive is that you had a great experience with us and we would like to thank you for your feedback and for choosing Team HoH to create your special pieces of jewellery. We will look forward to working with you again in the future, Kind Regards, Team HoH x
I love the end result and the whole experience of dealing with HoH has been a joy - very understanding and helpful. The necklace is exactly what I wanted.
Thank you for this wonderful feedback, we are over the moon to hear how much you enjoyed your experience with us :) Team HoH x