When will I receive my order?
As you place your order, our current turnaround will be clearly displayed on the product page, at checkout and on your order confirmation email. A 7 day express service, if available, will be also be offered at checkout. Please be aware that certain postal codes may necessitate additional delivery time. You can view more details here >
Which delivery service do you use?
In 2022 we made the decision to use Royal Mail for all of our delivery services. While there was some disruption in late 2022, our experience with Royal Mail has always excelled over that of other courier services, including DPD.
How will be order be packaged?
Your finished order will arrive in an unbranded mailing box (we don't want to spoil any surprises!). Each piece of jewellery comes beautifully presented in either a Luxury Gift Box or Velvet Pouch at no extra cost to yourself. Gift Bags, if required, can be added as your place your order.
Which countries do you ship to?
We offer international delivery to the Republic of Ireland, the United States of America, Australia and New Zealand. More details >
How do I change my delivery address?
You will receive an order confirmation email once your order is placed, which will confirm your delivery details. If you wish to change your delivery address for your order, please contact the studio immediately by emailing email@example.com.
Please note that updating your delivery address details on your online account will NOT update your delivery address on any open orders.