This was a special gift and I was rather anxious about it but I needn't have worried. It arrived quickly, was beautifully presented my friend absolutely loved it.
Personalised items, arrived quickly. Beautiful items and lovely packaging. Hopefully well received by their recipients.
Really helpful, making sure I had everything right with my order. Turned out fab, can’t wait to give it to her x thank you so much for your help
Absolutely delighted with this purchase, substantial but still delicate, quality of the piece and the engraving is first class.
I phoned to check that Next Day Delivery really was possible, as many bigger companies are still promising but failing to deliver, and citing the pandemic as an excuse. A very helpful lady reassured me that I would receive my order the next day. M We also chatted about the location of the business (it not being too far from me) and it’s setup. She referred me to the website (which is very well designed and user-friendly) where I could read more about the studio and see the team. It was a pleasure to buy from an independent and to receive such great service! Oh, and the gift did arrive the next day and my mum was delighted with it!
Here at Hand on Heart, we pride ourselves on providing our customers with the very best customer service and so it really is great to hear how delighted you are with our service! Team HoH x