Meet Team HOH
The backbone of any Company is it the people behind it.. We are very proud to say it’s the team at Hand on Heart that makes us shine. As a company we are still very young, founded by our managing director Amanda in 2008, we have already grown into our position of one of the UK’s leading personalised jewellery companies. Our expert team can be found in one of 4 departments:
The Design Studio Team
Managed by Production Manager, Katie, the Hand on Heart studio is the hub of activity filled with the sound of engraving machines, hammering, sanding and polishing. Our talented jewellery designers are trained to the highest standard and are experts in our methods. They are often coming up with new designs and techniques themselves. Each individual order is assigned to a designer, and they look after that piece right through the process, from design to gift wrapping and dispatch. Nothing pleases our design team more than the senseof pride and achievement as each of their creations is beautifully wrapped up and dispatched with love and care.
Managed by Sophie, our customer care team focuses on delivering the best possible customer experience to our customers. Each piece is totally unique and each of our customers are too. Whether a customer wants to talk through their requirements, has questions about the process, or just needs help choosing from our designs, our lovely team are on hand to help.
Marketing and Website
Lead by Rob, our marketing and website team are here to make sure our website is running beautifully and you can order with ease. When not in our Leeds marketing office, Rob and his team are often found armed with cameras in the design studio, bringing a unique inside view to our processes and creations through our social media channels - look out for our fantastic competitions and regular updates!
Design and Development
Headed by co-founder, Heather, the design and development team are always busy working on new ideas and unique designs. Our innovative designs and meticulous techniques are perfected, before being tested, photographed and launched. From personalised baby gifts, wedding jewellery, keepsake jewellery and memorial pieces, Heather and her team have it covered!